It is not surprising that in the rapidly evolving world of mobile, most companies don’t have a clue about how to build a cohesive mobile strategy. The world is moving too fast.
Jeremiah Owyang can help you. Jeremiah, a partner at Altimeter is probably the most switched on analyst on the planet when it comes to using social media in business and gave this keynote at the Mobile Marketing Strategies Summit in San Francisco last week.
His hourglass model is an interesting way of thinking about how to develop a cohesive mobile strategy rather than a bunch of incoherent tactics. A great way of thinking about how mobile and social media strategies can be combined into a cohesive customer life cycle management strategy. He argues that mobile and social offer the ability to turn the traditional customer purchase funnel into something far more powerful where purchase is the start of something much more powerful.
The video of the talk (45 minutes) is well worth watching or, if you are time poor, open the slide deck Developing a Mobile Strategy, flick through and kid yourself you picked up every last morsel of insight. You won’t of course, but you will probably have picked up something relevant for your business.
If you want to learn more about how to use mobile to make money in your business, you should seriously consider coming to our one day, Money in Mobile Forum, June 14th, London. In one focused day, you will hear how companies like Tesco, GroupOn, Facebook and eBay are using mobile to find, engage and make profit from customers. What works today? What doesn’t? What is the single biggest secret to using mobile to make money?
You will also hear from some really interesting businesses that are making their customers money in mobile today as they make short presentations and compete for the Money in Mobile Award.