Your laptop will break one day. You need to know this man.

If you have a laptop it is going to break down – guaranteed. Sod’s Law ensures this will happen at the worst possible time possible. My hard drive failed two days after my colleague Darren went on paternity leave – 5 weeks early – leaving me to organise the five events in three weeks we were organising so he could take leave at a sensible time when we were a bit quieter.

Two things saved me. Carbonite and CambridgeLaptopRepair.

Carbonite is cool because it backs stuff up automatically in the background without you thinking about it. I was able to access my files from my home PC and carry on working on the stuff I really needed.

CambridgeLaptopRepair was amazing. They happen to be based close to my office although they operate across the UK with a free pick up and delivery service. They checked out my laptop for free, diagnosed the problem, didn’t have a part on site but pointed me to somewhere in town where I could pick it up. They then installed my new hard drive, transferred data from the old hard drive (not totally screwed, just wouldn’t start up), set it all up for me and sent me on my way – at 9.10 pm on  Tuesday evening. Then they charged me less than £ 50.


Thanks CambridgeLaptopRepair, Lee and the others. You offer a staggeringly good, friendly, straightforward, efficient and cheap service.

Just brilliant. Thank you.

One response to “Your laptop will break one day. You need to know this man.”

  1. Lee Collins says:

    Hi Mark

    It was a pleasure fixing your laptop for you – you can tell by the photo that it certainly was after 9pm at night! Not the most flattering picture I have had taken.

    Thanks for the great write up :o)