What we really want for Christmas is simple.
We want a CRM system for less than 30,000 records, that integrates other functions – event management, invoicing, accounting, email, letter writing, newsletter and campaign management. Tea making optional.
It would be great to be able to create tags that enable us to search simply for, for example, ‘CFOs in companies in the north of England from mobile marketing businesses’.
We are happy to use a SaaS solution but need to be able to use it when offline – I find that I get a lot of use out of CRM systems on the train from London to Cambridge and the tunnels, pathetically patchy and poor signal mean that Dongles, Smartphones etc are effectively useless.
Does anyone have any bright ideas – is this such a big ask? Hundreds upon thousands, if not millions, of customers must need something similar.