Blog

Perspectives on the wonderful world of tech

GroupOn! Why don’t you just GroupOff?

I have tried to unsubscribe from GroupOn now five times. There are only so many offers to have my legs waxed that I can pass up – especially when the ‘deals’ are suspiciously priced – the ‘discounts’ seem to be calculated as a percentage off a price that is way above the price you can pay going direct in many cases. I only signed up as I was curious about what was on offer. Now I know, I don’t need to get another offer for fish-powered pedicures, anal bleaching or the latest craze in homeopathic massage.

It isn’t that surprising that they are growing so fast though. This is the unsubscribe page I am directed to.

GroupOn unsubscribe page

GroupOn unsubscribe page

So, you have bad news. Your unsubscribe function doesn’t work. The good news? I can sign up to get more crap. Nice work fellas.

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Ninja superhero storms BLN Towers

If you have ever wondered whether it is OK to be a little bit different, a little bit silly, in a job advertisement, consider this.

We started advertising for an office manager in September last year with a very straightforward, boring job advert. We had five inquiries in four weeks, two of which were standard ‘purple crayon’ applications, two were interesting and one, that came via a recommendation from a friend was outstanding. We offered the latter a job at the end of November and they would have accepted – had she not also been offered a job in an adjacent  department in the publicly funded organisation they worked for 15% more money than they were already earning but they only had to work 3 days per week. (Mr Cameron! Over here! We might have found some easy ways for you to make some savings at the NHS…).

Less than gruntled, we retired to the pub. We needed help, The BLN is growing and we are working hard to keep pace with the growth. We had a plan. With nothing to lose, we posted a ‘silly’ advert:

Searching for a superhero admin Ninja to join the team

The upshot was over 70 applications in four weeks. We needed a superhero admin Ninja just to process the applications. We had a huge range of brilliant candidates – some of whom wanted to work part time, some full. We could probably have set up a great recruitment agency off the back of the applications.

Ninja The Last Thing You See

So the lesson for us was don’t be afraid to be different, and don’t be afraid to tell it how it is. People seem to be far more interested in working with an organisation that doesn’t take itself too seriously, even if there is too much to be done. I was inspired to have the confidence to do something a little different after listening to this awesome talk by Young Me Moon at Business of Software last year https://thebln.com/2010/10/professor-youngme-moon-business-of-software-different/. I am glad I did.

Today, we are pleased to welcome Helen Leighton to the BLN as our new Office Manager. Welcome aboard Helen.

Now get organising!

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Bill Gross & Theo Paphitis – entreprelookalikes.

The news that Twitter has suspended UberTwitter and Twidroyd from accessing Twitter for suspected violation of Twitter API rules (aka trying to make some money where twitter might want to some day) left us with one overwhelming thought…

  • Bill Gross, Idealab and UberMedia founder and Theo Paphitis, erstwhile dragon and purveyor of expensive, cheap stationery (Ryman) and cheap, cheap lingerie (La Senza) on the British high street, look a lot like each other.

Are they in fact the same person? I have never seen them together. You decide.

Bill Gross, stationer, dragon, lingeriste

Bill Gross

Theo Paphitis, stationer, dragon, lingeriste, Idealab, UberView, dragon

Theo Paphitis

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Can Cam fix it? Yes he can! UK government opens contracts to small businesses.

One of the many paradoxes of governments is they tend to spout lots of waffle about believing that small, entrepreneurial businesses are the future of the country, are essential to the long term health of the economy, bring untold wealth, health and other intangible benefits to its citizens and they then do absolutely nothing whatsoever to encourage those businesses by purchasing goods and services from them.

It has been abundantly clear to every entrepreneur and small business in the UK since time began that working with the government is really, really hard. Procurement processes are slow, opaque, convoluted and usually end up with large organisations with dedicated teams of people focused only on sucking as much money out of the system as possible winning contracts.

Could some of this, after years of consultation exercises that led to nothing very much happening at all, be about to change? Here’s hoping! In December, Number 10 issued a request for feedback from people who had experienced govenrment procurement processes – in fact they asked,

“What nightmares have you had with procurement?

“How should we fix it?

“What are we doing wrong?”

There was quite a bit of feedback…! From the brilliant, to the brilliantly insane.

This week the government launched a number of measures to try to address some of the problems addressed in this feedback (and frankly stuff that they already knew). Key measures announced include:

  • The launch of a Contracts Finder website. The new online facility, which is available from today, will become the place to find public sector contracting opportunities over £10,000 and will make the Government’s procurement process totally transparent. From now on, all organisations need to do is to specify which contracts they are interested in and details will be emailed free of charge.
  • The appointment of Stephen Allott as a new Crown Commercial Representative (CCR) for SMEs. His task will be to build a more strategic dialogue between HM Government and smaller suppliers – giving those suppliers a strong voice at the top table.
  • The launch of SME (Small Medium Enterprise) product surgeries. These events will be led by the new CCR and will give SMEs the opportunity to pitch innovative products and services direct to a panel of senior procurement and operational professionals from central government and the wider public sector.
  • A completely new approach to assessing companies and organisations who want to do business with Government, so that SMEs are not disadvantaged including:
    • Seeking to eliminate PQQs (Pre-Qualification Questionnaires) for all central government procurements under £100,000. This represents a radical change in the way pre-qualification is carried out and means that from now on procurers will be free to choose the best route to market for their individual circumstances.
    • Allowing firms to submit their prequalification data once for all procurements in common commodities. This will put an end to companies having to submit the same data time and time again, saving time and money for the suppliers and for government.
  • Publication of the findings of the Cabinet Office’s LEAN Review into procurement processes. This will show the Government is doing all it can to reduce waste, tackle bureaucracy and lower the cost of doing business with government.

Some of these points are pretty basic, but some make me think there could be some real progress.

  • Product surgeries are a great idea – if they can help to educate both government procurement people about the ideas that are coming out of the entrepreneurial ecosystem and also help small companies understand the pros and cons of selling to government, they will be doing an important thing.
  • Reducing the amount of ridiculous paperwork involved in making government procurement pitches under £ 100,000 (but why not a much higher number?) My memory in another life of making bids for research projects of even a couple of hundred thousand pounds was that it usually took about three times as much time to get all the paperwork in place than it did to actually write a proposal. As we won more projects, it got much easier as we had meaningless pages of boilerplate text that we could just cut and paste but this really does make it hard for people to get a break in the first place. (One of our particular favourites was the 20 page ‘green credentials’ statement that we had to print four copies of stating we tried to use recycled paper whenever possible…)
  • Bringing in someone like Stephen Allott, who has had significant experience in growing entrepreneurial businesses, to specifically champion the cause of SMEs, is a good thing. He has spent a long time working on solutions to the problems here and although he is not an entrepreneur, he is a civil servant, he should be able to engage with government in a way that someone like Lord Sugar just never could.

I should declare an interest on that last point – I like Stephen even though he turned me down for the last job interview I ever had. We have stayed in touch ever since and he will be speaking at our forthcoming debate:

‘Should the UK worry if ARM & Autonomy were the last big UK technology businesses?’

This discussion will be moderated by Rory Cellan-Jones at our CEO Tales discussion, March 16th. Given his new job, he should have some interesting things to say.

Register for BLN CEO Tales & Networking Drinks - ‘Should the UK worry if ARM & Autonomy were the last big UK technology businesses?’ in London, United Kingdom  on Eventbrite

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If you are a European startup, you need to know about Springboard. Deadline 20th February.

If you are setting up a business, or know someone who is – and want a bit of SERIOUS help in getting going, you should consider applying to the Springboard programme – deadline 20th February. Springboard is a 13 week intensive programme of mentoring, office space, seed capital and a ‘smart community’ for startups.

Springboard sprang from the collison between a programme Red Gate Software ran in 2009 to develop smart software businesses and The Difference Engine run by Jon Bradford. The two ideas have been combined, along with the support of angel investors and NESTA to produce what looks like a killer proposition.

Springboard has also learnt a lot from some of the leading accelerator programs in the US, (particularly Y Combinator and TechStars in the US) and adapting them to work in a European context.

Jon Bradford, the brains and brawn behind the programme says,

“What we’ve learned is that at the heart of Springboard should be the exchange of experience, advice, know-how and counselling provided by over 100 great mentors including experienced entrepreneurs and venture capitalists.

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The BLN – Growth company networking discussion dinner

This dinner will draw on the expertise of CEOs of globally focused businesses in Cambridge to help set the agenda for our 2nd BLN Growth Forum in July 2011.

The discussion will be framed around what each participant feels is the single most significant barrier to the future growth of their company and what can be done to address that. This will also be a good opportunity to meet and share problems with peers.

The first BLN Growth Forum was held last July for 180 entrepreneurs and investors in some of the UK’s fastest growing businesses. The speakers have created over $20 billion of company value between them and the event was supported by BDO and Silicon Valley Bank. One speaker called it the first world class conference they had attended in Cambridge which obviously pleased us!

BLN discussion dinners are run under Chatham House Rule and draw key participants in business ecosystems together to meet and discuss pressing issues with peers. BLN events are held in a relaxed, informal and fun atmosphere and offer you the opportunity to spend time thinking about working on, not in, your business.

There are many opportunities to attend networking events but we like to think that The BLN events are both high quality and a little different. You can see feedback from previous attendees here.

Supporters: This initiative is supported by BDO, Silicon Valley Bank and Dorsey & Whitney

Places are limited and in high demand so a prompt reply is advantageous to secure a place. If you would like to attend, please get in touch.

Please note that by applying we CANNOT guarantee a place, although we do our best to accommodate relevant individuals. Our priority is always to ensure that our guests are relevant to the specific discussion.

BDO LLP logo

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Dorsey & Whitney LLP logo

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SVB London logo

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Selling IT to Morgan Stanley – the insider’s guide.

Fascinating insights from Christopher Edmonds, European CIO of Enterprise Infrastructure at the 4th European Morgan Stanley CTO Summit this morning who opens the event with some comments about why technology and innovation are important to innovation. If you are an selling to banks, ponder this…

IT represents 24% of firm’s headcount. Morgan Stanley’s preference is to purchase vendor solutions rather than develop their own.

Last 10 years has seen phenomenal change.

2001-2010

  • Servers – 3,807 – 64,800 (33% CAGR)
  • Storage – 300TB – 64 PB (71% CAGR)
  • PCs – 37,500 – 105,000 (11% CAGR)
  • Budget – flat.
  • Number of vendors – Doubled.
  • 🙂
Morgan Stanley IT trends, past ten years

Morgan Stanley IT trends, past ten years

The next three years will make that pace of change look quite minor…

Key 2011 Initiatives

  • Data Security Programme – shift from end-point application security to securing data across platforms, business units and geographies.
  • Data Centre Strategy – Data centres are metro centered and not as energy efficient. Long term shift to fewer, larger, more efficient facilities.
  • MSSB INtegration – Integration of largest FS integration ever. including infrastructure integration, apllication development and financial advisor front end.
  • Mobile Computing Solutions – enabling consumer devices with secure corporate content
  • Low Latency trading – high frequency low-latency trading
  • Risk, Valuation and Scenarios – Scaling intraday risk, P&L,

LOOKING FOR INNOVATION THAT CAN DELIVER COST EFFECTIVE COMPUTING ACROSS THE BUSINESS.

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The world’s most accessible technology journalist? Robert Scoble.

I sat next to Robert Scoble at LIFT11 in Geneva last week where we blogged the conference. It is always cool and inspiring to meet someone that inspired you to do something – in my case blogging. We talked about a couple of things and spoke on Skype earlier when he got back to California. As a result he asked me to drop him an email.

Robert Scoble, LIFT11

Robert Scoble, LIFT11

I did and I was really struck at what extraordinary lengths he goes to make himself accessible. I pinged him a mail and got the following auto-reply back:

“I’m now getting emails at a level that I can’t respond to everyone.

I will make a best attempt to get back to you, especially if you are sharing world-changing technology with me.

If you are desperate please call me on my cell phone at +1-425-205-1921 (if I’m available I will pick up, if not, keep calling back until you get me).

To PR people, if you want me to cover your product you’ve got to give me more than one day warning. I do videos and I’m already scheduling out April. I don’t do press-release rewrites like other tech bloggers.

It’s best to get in touch with me at LEAST A MONTH before you launch (right now my calendar is totally booked until late-March!). To see a successful pitch, see how Flipboard pitched me (it is my favorite startup of 2010):

http://www.google.com/buzz/scobleizer/EsMhJvooEWv/Its-interesting-because-I-get-dozens-of-pitches

(Flipboard showed me what they were doing THREE MONTHS before they shipped!)

I specifically am looking for world-changing technology and startups, if you have one, please be persistent. I am often out shooting and miss cool stuff once in a while.

If you are looking for my calendar, or other items, visit http://www.google.com/profiles/scobleizer which has links to all of my blogs, social media accounts, and calendars so you can see if I’m open or not.

Another way to get through to me is to talk with my producer, Rocky Barbanica. You can reach him at rocmanusa@gmail.com.

Thanks and sorry if I don’t get back to you.

–Robert Scoble

Rackspace  — web hosting backed by Fanatical Support http://rackspace.com Cell phone: +1-425-205-1921 Where you can find me on Web: http://google.com/profiles/scobleizer

I know a lot of journalists, they are all almost without exception great company. I am not sure I know a single one who is as open as that. I think that, his workrate, his incredible enthusiasm and his support for technology entrepreneurs is one of the key reasons that Silicon Valley is the kind of place it is today. I will give him a couple of days before I start pestering the Rocman. 🙂

This is all in stark contrast to one VC who recently tweeted something along the lines of, ‘I can’t remember the last time I listened to a voicemail someone left me. I figure if it’s that important they’ll call back.’ Judging from the comments from the two people who pointed this out, even in jest, I am not sure this is the way to win friends in the entrepreneurial ecosystem.

We need more Scobles.

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The BLN CFO Breakfast Brainstorm. ‘Share Options – an insider’s guide for CFOs – from startup to IPO’

A conversation with Eddie Powell (Abcam CFO – 2000 – 2007)

Eddie was the CFO of Abcam for nearly 8 years, from its initial revenue up to its AIM listing and beyond. Prior to this, from 1990-2000, he was CFO for Colt, a £90m turnover, privately owned, international light engineering group. Before this he was with Marconi Instruments, initially as financial controller, later Finance Director. Part of GEC, this was a £100m sales high tech group with subsidiaries in six countries.

Eddie will share his insights and experiences in the implementation and expansion of Abcam’s share option scheme, the questions he faced, and the solutions he developed along the way.

  1. Why grant share options? Is it always appropriate?
  2. How many options to grant in total? How to allocate options between different employees.
  3. How do you price the options
    • EMI vs USOS – potential immediate tax implications for employees.
  4. What if the company is floated on the stock market/sold/other investment rounds?
  5. Explaining to employees – getting the concepts and benefits across.

The BLN Breakfast Brainstorm is a high-level peer-to-peer discussion forum for CFO’s to learn from each other, share best practice and advance the role of the CFO in high growth companies in a relaxed, entertaining and facilitated environment. The event is run under Chatham House Rule.

Attendees: The BLN CFO Breakfast Brainstorms have already included some of the most experienced public and private company CFOs and FDs in the region including CFO/FD’s from Red Gate Software, NXT plc, nCipher, CSR, Alertme, Xaar, Domino, Owlstone, Zeus, Sphere Medical, PriSmaStar, Atlantic Healthcare and 1spatial amongst others.

Supporters: This initiative is supported by BDO and breakfast is provided courtesy of Red Gate Software.

Places are limited and in high demand so a prompt reply is advantageous to secure a place. If you would like to attend, please get in touch.

Please note that by applying we CANNOT guarantee a place, although we do our best to accommodate relevant individuals. Our priority is always to ensure that our guests are relevant to the specific discussion.

BDO LLP logo

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I just met a space man

How cool is that? VERY.

Claude Nicollier, astronaut & Mark Littlewood, small child

Claude Nicollier, astronaut & Mark Littlewood, feeling a little starstruck.

Claude Nicollier, talked at LIFT11 on The reality of space.

Space. What is it?

  • It is big.
  • We are small.

We go into space because:

  • Politics – we want to demonstrate the predominance of one nation over another
  • Very useful! Communications, precise navigation, earth resources
  • Science – advantages knowledge in several fields
  • It brings people together
  • Incredibly beautiful views
  • It is really cool [Exactly the first thing I thought!].

Some observations about space and space travel from Claude as he showed some extraordinary pictures.

  • It doesn’t take long to get to space – only about 8 minutes after you launch. (Quite tense minutes).
  • The black sky you see in space is our view of the big bang.
  • Most of the training for going into space is done underwater.
  • The moment you get out of a small bus having done your training you see this:
Space Shuttle - view from the astronauts' bus

Space Shuttle - view from the astronauts' bus

  • Claude did an 8 hour space walk in 1993 when he carried out repairs on the Hubble Telescope 600 km above the surface of the earth. His feet got very cold.
  • He went into space again in 1999. You can see the reflection of the earth in his helmet.
Space man space walk!

Space man space walk!

  • Hubble is an extraordinary telescope. This picture was taken over about 10 days and covers an area about 1/16th of the width of the moon.
Space by Hubble...

Space by Hubble...

  • Sunset takes about 20 seconds…
Sunset in space takes 20 seconds

Sunset in space takes 20 seconds

  • Egypt from space. Claude was always struck by how the Nile lit up at night while during the day the same area was dark against the light of the desert
Egypt from Space

Egypt from Space

  • Claude is excited about the prospect of space travel being taken over  by the private sector
  • Space is an inspiration
  • Space is useful
  • Space is a place too discover, learn dream, put people together.
  • Space brings success thought imagination, clear goal setting and focus.

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